Shipping & Delivery

Do you ship internationally?

Yes, I do! No matter where you are, I’ve got you covered.

Pricing and currency

  • The prices on my site are displayed in US Dollars (USD) for consistency.
  • Your credit card company will handle the currency conversion, so you’ll see the final amount in your local currency on your statement.
  • The checkout page will display the total in USD, but don’t worry – your payment will be seamlessly converted.

How long does the processing & delivery take?

I believe in complete transparency, so here’s what you can expect:

  • Standard Delivery: Your order typically arrives within 10 business days to the United States, Canada, the UK, Australia, New Zealand, and most EU countries.
  • International Delivery: For other regions, delivery may take up to 4-6 weeks. Rest assured, I’m working tirelessly to get your postcards to you as quickly as possible!
  • Processing Time: After you place your order, please allow up to 5 business days for processing. I take my time to ensure every item is packed with care and attention to detail.
  • Pre-Orders: For pre-ordered items, production usually takes 5 business days, though it may occasionally extend to 10 business days.

How can I track my package?

You can track your package here.

Why isn’t my tracking info updating? Is there something wrong?

Don’t worry – this is completely normal! Tracking information often lags behind the actual status of your package. If it hasn’t been updated in over 2 weeks, please reach out to me, and I’ll help you get to the bottom of it.

My tracking info shows my package was delivered, but I never received it.

I know how important your order is to you – it’s important for me too!
Here’s what you can do:

  • Check Around Your Neighborhood: Sometimes, packages are delivered to a nearby home by mistake.
  • Ask Family or Roommates: They may have received it on your behalf.
  • Contact Property Managers: If you live in an apartment, the package might have been left with the office.

If you still can’t locate your package, let me know, and I’ll work with you to resolve the issue.

Will I be charged with customs and taxes?

The prices displayed on our site are in US Dollars and do not include taxes or customs fees. Depending on your location, you may be charged import taxes, tariffs, duties, or related fees once your order arrives. These charges are determined by your local customs office and are the responsibility of the recipient.

While I can’t cover these fees, I’m here to help if you have questions about your order. For more details on potential charges, I recommend contacting your local customs office.